Shipping Policy

Canada

Spinvape.ca offers a couple of shipping options to customers.

【Standard Shipping】

For orders under $49,a $10 flat rate standard shipping fee;

For orders over $49, standard shipping fees will be waived;

Standard Shipping( 3-9 business days);

【Express Shipping】

For orders under $99,a $20 flat rate express shipping fee;

For orders over $99, express shipping fees will be waived;

1-2 business days regionally, Ontario;

2-6 business days nationally for the rest of Canada(Delivery time varies depending on regions) ;

Please note that we require 1 to 2 working days on average to fulfill your order before dispatching it. Rest assured we are doing everything in our power to get your order to you as soon as possible! Please consider that holidays, natural disasters or pandemics may impact delivery times.

For pre-ordered or back-ordered items:

If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item on a single order and receive only a part of your item, don't worry, you will receive your other items shortly after.

Tracking your order:

You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package, you can visit our Tracking Page. Please allow 1 to 3 working days for the tracking information to show.

• Canada Post: https://www.canadapost-postescanada.ca/track
• UPS: https://www.ups.com/track
• Purolator: https://www.purolator.com/en
• Flash Bird: https://flashbird.ca/tracking

Wrong address disclaimer:

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at services@spinvape.ca if you believe you have provided an incorrect shipping address.