Shipping Policy

Canada

Spinvape.ca offers a couple of shipping options to customers.

Order Processing Time: 1–2 business days (Weekdays, 10 AM–6 PM)

Standard Shipping

• Orders under $49: flat rate of $10
• Orders of $49 or more: shipping fee waived
• Delivery time: 3–9 business days

Delivery times may vary by region.;

Express Shipping

• Orders under $99: flat rate of $20
• Orders of $99 or more: shipping fee waived

Delivery times may vary by region.;

GTA Area

• Order before 11:30 AM on a business day → delivered the same day
• Order after 11:30 AM on a business day → delivered the next business day

Montreal / Quebec City Area

• Order before 11:30 AM on a business day → delivered the next business day
• Orders placed after 11:30 AM on a business day will normally be delivered within 2 business days.

Rest of Canada

• Ontario (regional): 1–2 business days
• Other provinces (national): 3–5 business days (varies by region)

Delivery estimates are based on business days and begin after your order has been processed and dispatched. Delays may occur due to holidays, severe weather, carrier disruptions, high order volumes, or other circumstances outside our control.

Tracking your order:

You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package, you can visit our Tracking Page. Please allow 1–3 business days for tracking information to become available.

• Canada Post: https://www.canadapost-postescanada.ca/track
• UPS: https://www.ups.com/track
• Purolator: https://www.purolator.com/en
• Flash Bird: https://flashbird.ca/tracking

Wrong address disclaimer:

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at services@spinvape.ca if you believe you have provided an incorrect shipping address.